Privacy Policy

This Privacy Policy explains how StayBookedUp, a product of Keystone Investments Limited (“we”, “us”, or “our”), collects, uses, and protects your personal information when you access or use our website, platform, and services (“Services”).

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1. Information We Collect

We may collect the following types of information:

a. Personal Information

• Name

• Business Name

• Email Address

• Phone Number

• Billing Information

• User Login Credentials

b. Business Information

• Client and lead data entered by you

• Appointment and booking records

• Communications through our platform (e.g., messages, email, WhatsApp)

c. Technical Data

• IP address

• Browser type and version

• Device information

• Usage data (pages visited, actions taken within the app)

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2. How We Use Your Information

We use your information to:

• Provide and improve our Services

• Process payments and manage subscriptions

• Respond to customer support requests

• Send relevant notifications and updates

• Maintain platform security

• Comply with legal obligations

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3. Data Sharing and Disclosure

We do not sell or rent your personal information. We may share it only in these cases:

• With trusted third-party service providers who help us operate the platform (e.g., payment processors, hosting providers)

• When required by law or to comply with a legal obligation

• To protect the rights, safety, or property of StayBookedUp, our users, or others

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4. Data Security

We implement industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure.

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5. Data Retention

We retain user data as long as your account is active or as necessary to provide you with our Services. We may retain certain data for legal and compliance purposes after account closure.

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6. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you

• Request correction or deletion of your data

• Object to or restrict certain processing

• Withdraw consent where applicable

You can make these requests by contacting us at support@staybookedup.com.

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7. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Maintain session states

• Understand user behavior

• Improve site functionality

You can manage cookie preferences through your browser settings.

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8. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

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9. International Users

If you are accessing the Service from outside Uganda, note that your information may be transferred to and processed in Uganda or other countries where our service providers are located.

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10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users of material changes through our platform or via email.

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11. Contact Us

For questions or concerns about this Privacy Policy, contact us at:

Keystone Investments Limited
90 St. Kanjokya, Kampala, Uganda
support@staybookedup.com